Shipping Policy

Last updated: December 31, 2025

This Shipping Policy explains how orders placed on By Westyn are processed and delivered.

By Westyn is operated by Hogenes E-com, a company registered in the Netherlands.

Shipping Destination

At this time, By Westyn ships to addresses within the United States only.
Orders with shipping addresses outside the United States cannot be processed.

Shipping Costs

Free shipping is offered on all orders shipped within the United States.
Any applicable shipping costs are displayed during checkout before an order is completed.

Order Processing

Orders are processed after payment has been successfully completed.
Processing typically takes between 1 and 3 business days.
Processing times may vary depending on order volume and availability.

Once an order has been processed and shipped, a confirmation email with tracking information will be sent.

Estimated Delivery Time

After processing, orders are shipped to addresses within the United States.
Estimated transit time is between 4 and 9 business days.

Total delivery time includes both processing and transit and is estimated.
Delivery times may vary depending on location, carrier performance, and external factors.

By Westyn is not responsible for delays caused by carriers, weather conditions, or other circumstances beyond our control.

Order Tracking

If tracking information is available, it will be provided once the order has shipped.
Tracking updates are managed by the shipping carrier and may not reflect real-time status.

Incorrect or Incomplete Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.
By Westyn is not responsible for delivery issues resulting from incorrect or incomplete address details.

Contact Information

For questions related to shipping or delivery, please contact us using the details below:

By Westyn
Operated by Hogenes E-com

Herengracht 320
1016 CE Amsterdam
Netherlands

Email: support@bywestyn.com
Phone (U.S.): +1 448-219-1464

Support hours:
Monday–Friday 08:00–17:00 CET